ServiceNow AI Agent Studio

Agents 4.6/10

ServiceNow's studio to build and run governed AI agents that drive Now Platform workflows.

Card required: No

ServiceNow AI Agent Studio scores 4.6/10 for free value in Agents. The main constraint: Studio to build governed AI agents that drive Now Platform workflows; hosted within ServiceNow.

Note: DEAD/EXPIRED: Not a promo. ServiceNow AI Agent Studio / Now Assist is a permanent paid, custom

Category Agents Kind Managed agent runtime Caveats Studio to build governed AI agents that drive Now Platform workflows; hosted within ServiceNow. Card required No Eligibility anyone

Free value score

4.6 / 10

Show the math

Overall 4.6/10

value = 4.6/100

weighted_components_v1

Execution 1/10

value = 0.01 ×

fixed_log_v1

Connectivity 8.2/10

value = 8.2/100

policy_score_v1

Production controls 8/10

value = 8/100

policy_score_v1

Key metrics

1/mo Execution quota Uses stated quota when present; otherwise a conservative unpublished-quota floor.

1 Tool/model connectivity No published connector count found.

1 Production controls No published production-control count found.

discontd

n/a

What you get

ITSM/enterprise-workflow agents

Gotchas

No gotchas documented yet. Contribute one if you know a constraint we missed.

Sources

"Now Assist and Agentic AI features are restricted and cannot be activated on Personal Developer Instances (PDIs) due to operational and licensing costs. Agent AI, NowAssist, full feature of Predictive intelligence is not available in PDI."
https://www.servicenow.com/community/creatorcon-lab-support/individual-developer-access-to-now-assist-and-ai-agent-studio/m-p/3554966
"No. ServiceNow does not offer a standard free version, freemium tier, or self-serve free trial for enterprise ITSM use. It is typically sold through custom enterprise contracts, with pricing based on modules, fulfiller users, AI usage, implementation scope, and negotiated terms."
https://www.rezolve.ai/blog/servicenow-pricing-guide-custom-quotes-for-tailored-it-solutions
"Now Assist is charged per "assist", with small generative tasks costing 25 assists and large agentic actions 150 assists. Officially, ServiceNow directs customers to contact their account teams for Now Assist pricing"
https://www.rezolve.ai/blog/servicenow-pricing-guide-custom-quotes-for-tailored-it-solutions
"Discover why ServiceNow was ranked #1 for the Building and Managing AI Agents use case in this in-depth report. [2025 Gartner Critical Capabilities for Enterprise Low-Code Applications]"
https://www.servicenow.com/products/ai-agents.html

agents agent-deployment hosted runtime

Open service Source ← All Agents

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