Salesforce Agentforce
Salesforce's platform to build and deploy digital-labor agents grounded in CRM data and actions.
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Salesforce Agentforce scores 4.2/10 for free value in Agents. The main constraint: Limited free path via Developer Edition / trials; production is consumption-based (~$2 per conversation historically).
Free value score
4.2 / 10Show the math
Key metrics
What you get
Limited free path via Developer Edition / trials; production is consumption-based (~$2 per conversation historically)
CRM-grounded enterprise agents
Gotchas
- Free path via Developer Edition
A limited free path exists via Salesforce Developer Edition / trials; production is consumption-based and tied to a Salesforce org.
Sources
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"Salesforce Foundations ... Get started with Agentforce for free, for any use case. $0 ... Agent Builder, Prompt Builder, 200k Flex Credits, 250K Data Cloud credits, Agentforce Vibes"
https://www.salesforce.com/agentforce/pricing/ -
"Foundations grants you 200K Agentforce Flex credits to get you started testing use cases and proof of concepts."
https://www.salesforce.com/crm/foundations/ -
"When you use Agentforce in a Developer Edition, you're limited to 150 LLM generation requests per hour."
https://help.salesforce.com/s/articleView?id=xcloud.overview_developer_edition_agentforce_datacloud.htm&language=en_US&type=5 -
"Flex Credits — Pay per Action as you scale Agentforce. $500 USD/Per 100k Credits ... Conversations — Pay per Conversation as you scale Agentforce. $2 USD/Per conversation"
https://www.salesforce.com/agentforce/pricing/ -
"We now have over 9,500 paid Agentforce deals and 3.2 trillion tokens processed"
https://investor.salesforce.com/news/news-details/2025/Salesforce-Delivers-Record-Third-Quarter-Fiscal-2026-Results-Driven-by-Agentforce--Data-360/default.aspx
